With more than 30 years of experience watching the evolution of billing and collections rules, systems, and processes, we want to help our clients understand where they stand currently, what gaps exist, and how they can set a path forward that leverages advances in the industry. There are many solutions out there but no one company can be the full solution. We advocate for our clients, understand their unique needs, and ensure their strategic plan will deliver results.
This starts with internal evaluation, organizational goals, and setting a baseline for “Where are we now?” Once the strategic plan is set in motion, we set a regular cadence of monitoring, KPIs, and discussion in order to encourage transparency. We also assist at the individual level – evaluation and measurement against peers and working with the individual to determine if their role is the right fit.